Seven-day trial
A new account may use OnRoad Books Pro for seven days without a card. The dashboard shows the trial end date. We do not automatically charge you merely because the no-card trial ends. To become a paid customer, you must affirmatively choose a plan and complete Stripe Checkout.
Monthly subscriptions
Paid plans are billed in U.S. dollars each month at the price shown immediately before checkout, plus any legally required tax. Stripe securely processes payment and provides the receipt or invoice. Your subscription renews each month until canceled.
Plan changes
Available upgrades or downgrades are shown before you confirm them. Stripe may calculate a prorated charge or credit when a plan changes during a billing period; the confirmation page will show the effect before you approve the change.
Cancellation
You can open Plans & Billing in the dashboard and use the Stripe customer portal to cancel. Unless the portal clearly offers and you choose immediate cancellation, access continues through the paid period and cancellation stops the next renewal. You can also view and download invoices from the portal.
Refunds and billing errors
Subscription charges are generally non-refundable after a billing period begins, except where required by law. If you believe a charge was duplicated, unauthorized, or otherwise incorrect, contact us promptly. We review requests individually and may issue a full or partial refund when appropriate. Approved refunds are returned through Stripe to the original payment method; bank processing time is outside our control.
Failed payments and account data
If payment fails, we may limit new bookkeeping entries until billing is resolved. Your existing records remain available to read and export under the product's current access rules. We will not charge an export fee to retrieve your own records.
Billing support
Include the account email and invoice number, but never send a full card number, to enrique.padron853@gmail.com.